Privacy Policy

1. Who We Are

Romania IPTV ("we", "our", "us") operates the Romania IPTV UK service available through this website. We are the data controller for the personal information we collect from our customers and visitors.

2. Information We Collect

We collect information in the following ways:

2.1 Information you provide directly

• Your name, email address and contact details when you place an order or contact support.
• Billing information necessary to process your payment. Card details are handled by our payment processor and never stored on our servers.
• Any messages you send to us through email, WhatsApp or Telegram.

2.2 Information collected automatically

• Basic technical data such as your IP address, browser type, device type and operating system.
• Usage data, including the pages you visit on our website and the time spent on them.
• Cookies and similar technologies that help the website function properly.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain and improve our IPTV service.
• Process your orders and deliver your login credentials.
• Respond to your enquiries and provide customer support.
• Send service-related notifications and important updates about your subscription.
• Detect and prevent fraud, abuse and unauthorised access.
• Comply with our legal obligations.

4. Sharing Your Information

We do not sell your personal information. We only share data with trusted third parties when it is necessary to operate our service:

• Payment processors to handle billing securely.
• Hosting and infrastructure providers for storing data and running the service.
• Authorities if required by law or in response to a valid legal request.

5. Cookies

We use a small number of cookies to keep the website functioning correctly and to understand how visitors use it. You can disable cookies in your browser settings; some parts of the site may not work as expected if you do so.

6. Data Retention

We retain personal information only for as long as necessary to provide our service, comply with legal obligations, resolve disputes and enforce our agreements. When data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your data, subject to our legal obligations.
• Object to or restrict the processing of your data.
• Withdraw consent at any time, where consent is the basis for processing.

To exercise any of these rights, please contact us at support@iptvromaniauk.com.

8. Security

We use reasonable technical and organisational measures to protect your data, including encrypted connections, restricted access controls and secure infrastructure. However, no method of transmission or storage is 100% secure.

9. Children's Privacy

Our service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the "last updated" date shown above.

11. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us at support@iptvromaniauk.com.